Cem: For example. Juphy provides a Automation library with templates for various possible tags, with pre-propulated keywords (with the possibility for the end-user to customize of course). For example one for a “Price” tag, for customers sending messages that are on the topic of price. The pre-populated template would included a comprehensive well-thought list of keywords and keyphrases: “price, discount, expensive, steep, not worth it etc.). Other useful tag to pre-propulate would be “collaboration” or “influencer”.