Reply Suggestions with Open AI
  • Say goodbye to slow response times and hello to lightning-fast, meaningful replies with just the click of a button. It's like having a customer support superhero at your fingertips!
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Tags 2.0
  • Say goodbye to tag overload and hello to simplified organization! With our new feature, you can search your tags directly from your inbox and conversations, without feeling like you're drowning in a sea of tags.
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  • Tags can be colorized with different colors. So finding your tag is no longer an issue.
  • Tag the replies of your comments! It's now possible to use different tags with different comment replies.
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Improvements
  • Replied counter added to the reports.
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  • Shortcut buttons for the Last 10 Days and 30 Days were added to the date filter on reports.
  • Have you noticed that the links you sent weren't clickable? We have! They now are!
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  • Better readability on notes with yellow boxes.
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  • Frequently used emojis appear at the top.
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  • System tags are now not removable.
  • The report and tag's collapse menu aren't collapsing each time choosing an option.