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Ability to get account details, order details, order tracking, previous orders, total spent, manage refunds, etc.
Brizy Cloud integration
Brizy is a wix style platform with it's own comments. The Brizy platform is looking to have partner apps added.
Respond to a Instagram Comment with a Private Message
Some IG comments need to be replied via DM like it was suggested for FB in the "Respond to a FB Comment with a Private Message” post. It would be nice to have an option to reply via DM to an Instagram comment.
Adding an "If not" filter
I'd love the idea to setup a tag filter for tag x if this, for everything else tag y... for instance, we want to say if the comment/dm has these key words, tag with Customer Service, for all other, tag with Marketing. While we can do the first portion of this request, we can't build out the second portion - which keeps us from building streamlined queues for our two teams and more detailed reporting.