Chatbot Integration | Voters

Chatbot Integration

hannchua

Integration with Activechat, Landbot, Quriobot, Manychat.

February 19, 2020

Erdi

Pinned

Hello everyone, What's the biggest problem that you want to solve with those chat bot integration? 
My guess;
1 - Having all chatbot conversations in one place. Juphy's lovely inbox.
2 - Receiving push notifications from Juphy's mobile app for chatbot interactions.
3 - Tracking chatbot activities realtime and if required, being part of conversation as a support agent immediately if you think the bot can't help your users/customers.
4 - Other (Please explain)

casey

Can you please integrate with Chative.io which is what the Botstar team are rebranding as

^_^

Thank you

Mainturn

Botstar will discontinue the services, therefore I switched to Uchat

Jeoreyd

Mainturn: I agree, disregard Botstar. I'm fairly certain the majority of the community is getting rid of it aswell. Uchat is the next best thing, and I have it as well. +1.

Stéphane

Mainturn: me too Uchat

Mainturn

- Having all the chatbot conversations in one place.
- Receiving push notifications from Juphy's mobile app for chatbot interactions.
- Receive notification when the customer requests the bot for human transfer

Michael Largue

Agreed, 1, 2 and 3

Erdi

Hello everyone, What's the biggest problem that you want to solve with those chat bot integration? 
My guess;
1 - Having all chatbot conversations in one place. Juphy's lovely inbox.
2 - Receiving push notifications from Juphy's mobile app for chatbot interactions.
3 - Tracking chatbot activities realtime and if required, being part of conversation as a support agent immediately if you think the bot can't help your users/customers.
4 - Other (Please explain)

Celebrian

Erdi: To be able to be notified and view the entire conversation history when "talk to human" or human intervention function is triggered, so that we can continue the conversation
It’s not necessary to have all chatbot conversations in Juphy’s inbox since that will clutter things up if a user’s questions can be fully answered via the chatbot
And since we only need to intervene when human intervention function is triggered, there’s no need to receive notification for all chatbot interactions.. only notifications when human intervention is triggered
IMHO :)

boaz

+ tawk.to

Erdi

boaz: Is tawk.to a chatbot or live-chat? I think it should be a live-chat only.

boaz

Erdi: Hello Erdi! Yes, it's a live-chat.

Becca

+freshdesk

Leif

+1 Botstar 🤖⭐️

jason

+1 Uchat

Jeoreyd

+1 Botstar

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