Email Integration: Gmail and Custom Emails
complete
Erdi
Easily connect Gmail or any email service to Juphy so we can also provide customer support for incoming emails from Juphy's shared inbox as a support team.
Cem
The Gmail integration is live as BETA. Please send us your feedback! We're aware that some of the features needs improvement like attachments, text editor or HTMLs. They'll be done soon.
b
bichtuyen
Hi team,
Do we have any new updated for Gmail on Juphy these days?
Cem
bichtuyen: We decided to freeze our email integrations for a while due to the company's positioning. They may come back in the future.
Erdi
complete
Main features for Gmail and SMTP/IMAP integrations released. If you face with an issue or if you have any feature requests to put these integrations into a advanced level please share your invaluable suggestions.
B
Becca
Possible to link "moosend"? It is a good edm platform that is GDPR compliant
Cem
Becca: Could you please share some use cases? With detailed examples.
D
Dragos
Is imap email coming as well or is that on hold?
Cem
Dragos: We're working on custom emails these days. No worries, it's coming! :)
J
Jeoreyd
Dragos: 🤔
p
phamthibe
Hello, I just connect with Gmail. Gmail has no function other than reply function.
Cem
phamthibe: It'll be improved over time definitely.
Erdi
phamthibe: What's your first priority other than replying? For example, next update will cover the functions below;
- Attachments will be included.
- Uploding file, image or any file.
b
bichtuyen
Erdi: Did we have signature setting on Juphy?
Cem
bichtuyen: If you set it up from Gmail settings, it does show up and work from Juphy.
S
Super Admin
Cem: I have tested and it didn't show up when I replied by Juphy (I have already set it up in Gmail setting). Can you check this for me?
Cem
Super Admin: Send a test email to yourself. It'll show up :)
Cem
The Gmail integration is live as BETA. Please send us your feedback! We're aware that some of the features needs improvement like attachments, text editor or HTMLs. They'll be done soon.
t
tuyetnhi
Cem: Hi, I just connect with Gmail and it only notifies coming emails with nothing inside though.
l
laura
Cem: Thank you! Integration with Gmail labels would be great.
Cem
tuyetnhi: Please contact us through email. Don't forget to include your email address as well as the screenshot of the problem. (support@juphy.com)
Erdi
tuyetnhi: We made some update to fix issue, can you please check this out again please :)
Erdi
laura: Hi Laura, since you can useGmail's Juphy's own labeling system, why do you think you need to sync gmail's labels into Juphy?
l
laura
Erdi: because
1) you don't want to use Juphy's labels only to open gmail and see it's an unclassified mess
2)because I have over 200 labels on Gmail and I'd like to keep using them in Juphy ( by vendor and year, clients, open tickets, closed, newsletter, trainings, sales, etc)
m
mister504biscute
Hi, is there any new update? It been two weeks+ since the beta announced.
Cem
mister504biscute: Gmail will be released this Friday.
B
Bryan Bennett - TheKickstart.com
Cem: - Did I miss an announcement? Released yet?
Cem
Bryan Bennett - TheKickstart.com: We're sorry for the setback. It'll be open at 06:00 PM PST today.
Erdi
Bryan Bennett - TheKickstart.com: Hi Bryan, Did you have a chance to test Gmail integration?
R
Rick
Im so keen on this lol
Erdi
Rick: Hi Rick, How was your first experience with Gmail integration?
R
Rick
Erdi: I'm not a gmail user. I've been waiting more for the IMAP side of this, or more specifically Zoho Mail (I guess IMAP)
b
barbacastillo
Thanks, :)
Erdi
Hold tight, we'll release public BETA for everyone next week, just got approved and we're one of the official partners of Google.
a
admin
Erdi: Great, I hope this will all be worth the wait!
L
Luca Fronzoni
Erdi: Nice. But... does this mean that only the Google integration will be released? What about the generic IMAP interface with other email providers?
J
Jeoreyd
Luca Fronzoni: Great question, that was not too clear!
Cem
Jeoreyd, Luca Fronzoni: Custom emails will be out in about 10-15 days after we release Gmail integration.
K
Kevin
Erdi: It has been 9 days and I still don't see the option to link my email. Is there something we need to do to activate this in our account? Or has it still not been rolled out to everyone yet?
Cem
Kevin: We haven't released it. There's just final adjustments left.
J
Jeoreyd
Cem:I think you should know that I am starting to lose interest :/ , this is for g-mail. Not expecting the other emails any time soon. For the time being, juphy is going in my back-pocket. I will be back in a few months. Please consider this as constructive criticism
Cem
Jeoreyd: We're sorry to made you feel this way. We'll release Gmail this Friday.
J
Jeoreyd
Cem: "Custom emails will be out in about 10-15 days after we release Gmail integration." Whats going on with that?
Erdi
Jeoreyd: Making some test before launch. BETA will be out next week.
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