At the moment it looks like only the last comment in a comment thread is show in the inbox preview panel. For example, If I want to see any earlier comments in that thread I need to open each thread and review the full conversation. I've attached a screen grab showing the only that would appear in the inbox preview panel in green. Those in red don't appear in the preview panel.

Ideally we want to be able to have all comments listed chronologically in the inbox preview panel so that we can quickly skim through all comments and see if there are any that need our attention. Having comments hidden in a threaded view that can only be seen by opening the thread can lead to questions that require answers being missed

Unfortunately this makes Juphy unusable for us for now which is a shame as we love everything else. Would love if there was a setting to choose whether you want comments threaded or not!